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Submit a request

If you have a question, encounter a bug, or have feedback or feature requests to share, please let us know. [Submit a request here] We will respond within 1 business day. This form is reserved only for Agora Pro & Enterprise customers.

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For urgent issues

For urgent issues, please call (Telegram or phone) your account rep directly.

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Priority support

Please ask your account rep directly about custom SLAs or priority support requirements.